Library System Update

Information about a planned data migration to a new library management system in February 2025.

Important Update: Library System Update in February

What’s Happening?

Rutland Libraries have now moved to a new Library Management System (LMS) in February. This system manages your account details, loan history, and our collection of books, and other resources.

Current update status.

The update began on 5th February until 14th February, all of our libraries are now operating on the new system, and the new public catalogue is live at https://rutland.arena.axiell.com/#/ .

  1. System Downtime: Our new Axiell system is up and running, and borrowing, renewing, and reservation functions are functioning correctly. You can join online. Update 21st February: The online catalogue is available and functional at https://rutland.arena.axiell.com/#/
  2. Website: Update 21st February: the new catalogue is now live, and most links from this website have been repointed. This is a work in progress.
  3. Kiosks: Self-service kiosks are functioning in all our libraries.
  4. Public Computer logins (Netloan): Update 14th Feb: Our Internet Management System is live and functioning.
  5. E-Resources – eBooks, eAudio, eMagazines and eNewspapers (Borrowbox, Libby and Pressreader): Update 14th Feb – Connection to our new system is functioning for all services.
  6. New Stock: New stock purchases are currently on hold whilst we prepare our acquisitions data in the new system. We will reorder stock as soon as possible once the new system is operational with our suppliers and their electronic ordering systems. We intend to back-order a number of items that have been missed since we stopped ordering. We will aim to get these onto our library shelves as soon as possible in April. If you have reservations for items not on our catalogue, please request via library staff.
  7. Catalogue book lists: If you use wish lists on our library catalogue, these will not be carried over from the old system, and you will need to create these afresh in the new catalogue.

Customer email notifications

11th March 2025

We are currently experiencing issues with email notifications sending to a number of email providers, including Yahoo, TalkTalk and BT Internet. We are working on resolving this with our suppliers. 

Renewal Message Display

Our catalogue system doesn’t allow you to renew the same item more than once in a day to stop you using up a renewal without changing the due date. If you did try to do this, the message “cannot be renewed” will display. You would be able to renew again from the next day onwards. 

Loan history unavailable

Loan history before February 2025 is currently unavailable. Our suppliers are working hard to resolve this, however we do not currently have a fixed date. 

Our Commitment to You:

  • Your Data is Protected:
    Your personal data is handled according to all relevant data protection laws.
  • Borrowing and Browsing:
    You’ll still be able to borrow books and browse our catalogue, though the new system might look slightly different.
  • Purchasing Power:
    We remain part of a purchasing group with other local authorities, ensuring we can continue to offer the best value on new books and resources.